Privacy Policy

General Information

– Updated July 2024

This following sets forth the Privacy Policy for the Osteopaths of Ivanhoe website, www.osteopathsofivanhoe.com.au

Osteopaths of Ivanhoe respects your personal information, and this Privacy Policy explains how we handle it. Osteopaths of Ivanhoe is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, if you subscribe to our newsletter this Osteopaths of Ivanhoe website feature requires you to submit personally identifiable information. This may include but not limited to a full name and email address. This information is collected by Mailchimp.

Osteopaths of Ivanhoe use MailChimp to provide electronic newsletters to subscribers. MailChimp will collect personal information from you if you subscribe to our newsletter Osteopaths of Ivanhoe website feature. MailChimp also uses cookies, web beacons and Flash player codes to collect information about:

  • When you access the Osteopaths of Ivanhoe electronic newsletter
  • Your browser type and version
  • Your operating system and other similar information

For more information on MailChimp and the information they collect, please refer to the MailChimp’s Privacy Policy and MailChimp’s Terms of Use.

https://www.intuit.com/privacy/statement/

MailChimp is located in the United States of America (USA) and is subject to the laws of the USA. Your information will be stored outside of Australia. By subscribing to Osteopaths of Ivanhoe electronic newsletter, you:

  • Consent to your personal information being collected, used and disclosed as set out in MailChimp’s Privacy Policy and Terms of Use;
  • Consent to your personal information being sent and stored overseas, and acknowledge that Australian Privacy Principle 8.1 contained in Schedule 1 to the Privacy Act 1988 (Cth) will not apply to the use of the information;
  • Acknowledge that Mailchimp is not subject to the Privacy Act 1988 (Cth) and you will not be able to seek redress under the Privacy Act 1988 (Cth) for any privacy breaches by MailChimp but will need to seek redress under the laws of USA.

You can unsubscribe from the Osteopaths Of Ivanhoe electronic newsletter at any time by selecting the “unsubscribe” option in every email sent to you by Osteopaths of Ivanhoe via MailChimp.

If using the Osteopaths Of Ivanhoe website to schedule online bookings this action requires an external link Cliniko. Cliniko is the practice management booking software used by Osteopaths of Ivanhoe for booking and scheduling, health records, finance management, reporting and tracking or staff performance and various other business-related management. For online bookings personal information required to submit includes: first name, last name, date of birth, email address, mobile number and time zone.

For more information on Cliniko and the information they collect, please refer to Cliniko’s Privacy Policy and Cliniko’s Terms of Use.

https://www.cliniko.com/policies/privacy/

Sharing of your personal information

Osteopaths of Ivanhoe do not share personal information gathered via this website.

Which areas do we service?

At Osteopaths of Ivanhoe, we treat patients from Ivanhoe, East Ivanhoe, Rosanna, Macleod, Fairfield, Alphington, Heidelberg, Bulleen, Templestowe, Eaglemont, Viewbank, Greensborough, Watsonia and many other places around Victoria.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Osteopaths of Ivanhoe reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

Osteopaths of Ivanhoe welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Contacting us

Osteopaths of Ivanhoe welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (03) 9499 3232
E-mail: privacy-policy@osteopathsofivanhoe.com.au
Post: Attn: Privacy Policy,
Osteopaths of Ivanhoe
182 Upper Heidelberg Road
Ivanhoe VIC 3079
AUSTRALIA

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